The house, being old, has uneven floors, changes of level, narrow stairs and low beams. Visitors are recommended to be vigilant. Those who find the stairs impossible may see part of the upstairs on our CCTV and have an individual commentary from the guide. Wheelchair access is difficult, but we have in the past been able to give limited access to users of small or folding chairs.

There are many cafés, inns and first-rate restaurants in Lavenham. Sandwiches and drinks are available in several shops. There is a picnic and play area at the bottom of Water Street.